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Writer's pictureDr. Patrick E. Crawford

Feedback and Advice

Leadership Thoughts | Issue #179
 

"The best advice doesn’t just solve problems; it empowers others to find their own solutions."


Did you know 65% of employees wish they received more feedback and advice? Despite its importance, many leaders struggle to deliver feedback that genuinely resonates. This blog uncovers strategies to give and receive feedback and advice that motivates and drives meaningful change.


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What You'll Gain from This Blog

By the end of this blog, you'll have practical insights into the art of giving and receiving feedback effectively. Whether you're a seasoned leader or just looking to improve your communication skills, you'll find tools to help you confidently navigate difficult conversations. You'll also discover how feedback can be a powerful catalyst for personal and professional growth, ultimately enhancing your leadership impact.



Feedback vs. Advice: What's the Difference?

At first glance, feedback and advice might seem interchangeable, but they serve different purposes. Feedback is about looking back and reflecting on past actions or behaviors. It's about recognizing what worked and what didn't and offering insights on how to improve. For example, a leader might say after a project, "Your presentation was strong, but adding more data could make it even more impactful."


On the other hand, advice is forward-looking. It's about helping someone navigate future decisions or challenges. Imagine you're mentoring someone who wants to advance their career. You might offer advice like, "Consider developing skills in X area—it aligns well with your long-term goals."




Differences Between Feedback and Advice

Aspect

Feedback

Advice

Purpose

To reflect on past actions or behavior.

To guide future actions or decisions.

Focus

Retrospective: focuses on what has been done.

Prospective: focuses on what should be done.

Nature

Observational and descriptive.

Suggestive and directive.

Goal

Helps individuals understand the impact of their actions.

Helps individuals make better decisions moving forward.

Timing

Given after an action has occurred.

Given before an action or decision is made.

Example

"Your presentation was clear and engaging."

"For your next presentation, consider using more visuals."

Impact

It can enhance self-awareness and improve performance.

It can provide direction and reduce uncertainty.


In short, feedback addresses the past to improve the future, while advice guides future actions.


Why Feedback and Advice Matter

Feedback and advice are vital tools for any leader. They build trust, promote accountability, and encourage continuous growth within a team or organization.


Building Trust and Accountability: Giving constructive feedback shows you're invested in others' success. It signals that you're paying attention and that you care about their progress. When given thoughtfully, advice further strengthens this bond by guiding people toward informed, confident decisions. Together, they create an environment where accountability thrives and deepens trust.


Fostering Personal and Professional Growth: Receiving feedback is essential for growth. It helps us see our strengths and areas for improvement, leading to better performance and increased confidence. Advice offers a broader perspective, encouraging us to think beyond the here and now. When you combine feedback and advice, you create a balanced approach to immediate and lasting growth.



Best Practices for Delivering Feedback and Advice


When Giving Feedback:

  • Be Specific and Objective: Vague feedback like "You need to do better" isn't helpful. Instead, focus on specific actions or behaviors, such as "Your presentation was strong, but adding more data could make it even more impactful."

  • Timely and Regular: Don't wait weeks to give feedback. Address issues as soon as possible to keep communication open and effective.

  • Balanced Approach: Mix positive reinforcement with constructive criticism. Highlight what's working well and where there's room for improvement.


When Giving Advice:

  • Consider the Situation: Tailor your advice to the person's unique circumstances and goals. Offer practical, applicable steps rather than generic suggestions.

  • Show Empathy: Understand the other person's perspective. Empathy strengthens your connection and makes your advice more likely to be embraced.

  • Encourage Reflection: Instead of just telling someone what to do, ask open-ended questions that help them think critically about their options and make decisions aligned with their values.



Embracing Feedback and Advice as a Leader


Taking Feedback:

  • Be Receptive and Open: Listen with an open mind. Avoid getting defensive, even if the feedback is tough to hear. Focus on understanding the message and how it can help you grow.

  • Ask for Clarification and Reflect: If something isn't clear, ask questions. Then, take time to reflect on the feedback and how you can use it to improve.

  • Act on It: The most important step is acting on the feedback. Showing that you're willing to make changes demonstrates that you value the input and are committed to your growth.


Receiving Advice:

  • Embrace Diverse Opinions: Don't rely on just one person's perspective. Seek advice from multiple sources to get a well-rounded view of your options.

  • Assess and Adjust: Not all advice will fit your situation. Evaluate how it applies to your specific circumstances and adjust as needed.

  • Show Appreciation: Always thank those who offer guidance. Acknowledging their effort strengthens your relationship and encourages ongoing support.



Conclusion

Mastering the art of giving and receiving feedback and advice is crucial for any leader. These leadership skills build trust, support development, and help guide individuals and the organization toward success. Embracing the giving and receiving of feedback and advice will enhance your leadership effectiveness and create a more collaborative and growth-oriented environment.



Reflective Questions:

  1. How do I ensure my feedback is constructive and supportive rather than critical or discouraging?

  2. When receiving feedback, how do I manage my initial emotional reactions to focus on the underlying message and opportunities for growth?

  3. What steps can I take to regularly solicit feedback from my team to improve my leadership style and foster continuous improvement?

 

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